Common questions

Questions we get asked

Short, honest answers. If yours is not here, ask.

Does the AI see all our data?

No. Access is enforced beneath the AI, at the row and the column, before the model is involved. It writes the question; it does not decide what you may see.

Do we have to move our data to you?

No. One company, one source database, one deployment, running where your data already lives. It is not a shared cloud service.

Does it work without an internet connection?

An evaluation copy does, once installed -- Docker Desktop and nothing else. It even works before you give it an AI key, using questions that have verified answers stored with them.

What does a question cost?

You choose the model and see its per-question cost and privacy implication before you commit. Every question is then recorded with what it actually cost.

Is FactSmith just a chatbot on a database?

No. The trust comes from a governed layer of business meaning and confirmed facts, not from the model. That layer is the product.

What does FactSmith itself cost?

It is sold per deployment, to one company at a time. We will give you a real number on a call rather than post a figure that changes next month.

Who is it for?

Businesses with real operational data -- multiple locations, product lines or territories -- and no dedicated analytics team. Large enterprises that already run specialist teams are not the first customer.

How long to stand up an evaluation?

An evaluation copy is a folder and an installer. It needs Docker Desktop and nothing else. It works before you give it an AI key, using questions that have verified answers stored with them.

Which warehouses does it read?

Dimensional, Kimball-style models. SQL Server today, with a second warehouse dialect already supported. If the schema is not dimensional, it says so rather than guessing.

Do we need Easy Data first?

No. Ask is what is available now. Easy Data is in early development: it is how messy sources will become that dimensional foundation. The two are halves of one job, and they are not the same stage.